Helped in establishing and growing the footprint of Global Delivery Centres for IT, delivering productivity and reliable execution. Nurtured the capability of the organisation, improved the productivity, and quickly expanded the success like Consulting, product development, professional services and others.
- Directed vendor management with an annual spend of $50M – $60M.
- Organisational leadership responsibility spanned 5 technology Centres of Excellence (CoEs) (e.g. SAP/Oracle Apps, Data Warehousing/ Business Intelligence, IT Infrastructure, etc.).
- Reduced attrition to 16% in one year through increased employee engagement, building leadership pipeline, redesigned career path, redesigned leadership development programs, and revamped middle management.
- As a leader of the PMO, led few of the strategic, transformational programs at India & US offices with a budget of $1.5 Million.
- Designed and rolled out several change and people initiatives.