Led the transformation of loss-making and slow-growth entrepreneurial business that had issues pertaining to delivery, operational excellence, low-morale and high attrition, to a profitable, high-growth and thriving business with inspired talent and improved retention. Pioneered the cultural change. Proven track record in leading strategic, transformational initiatives with
Tangible business value ($3 million). * Demonstrated expertise in improving business processes, IT operations, leading organisational change, leading transformational enterprise technology programs, with budgets up to $30 million * Managing outsourcing of over $20 million.
Lead IT Strategic Initiatives with objective to take $5 Million cost out of $30 Million annual spend, • Executed a road map to save $4.5M over three years through improved program delivery capabilities, realigning delivery organisation, moving more work offshore, and rationalising a portfolio of over 72 global applications. • Bench-marked IT organization against the industry to identify the levers to achieve $3M benefits over three years on an annual program spend of $30M. • Defined operational capability growth plans to support a newly amalgamated organization ($2B revenue). • Built Services portfolio from the ground-up included SAP ERP/CRM, Microsoft O365, and Managed Services (Disaster Recovery, BCP, Cloud Hosting, Backups). • Held progressively larger technology leadership roles at Fortune 50 businesses across Manufacturing, Information Services, Consulting, and Technology industries in US, Middle East and India.